How to grant a user access to your Google Merchant Center account

Please follow the steps below to grant us Standard user access to your Google Merchant Center account. We recommend reading the instructions through before proceeding.

Access to your account is NOT required for your feed service. It can be helpful for troubleshooting though.

1. Sign in to your Google Merchant Center account
2. Click the gear (⚙) icon at the top of the page, near the center.
3. Select Account access
4. Click the + Add user link under the Users heading
5. Enter the following email address:
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6. Click Add User
7. Select the Standard role and uncheck all other roles
8. Uncheck all email notifications
9. Click Add User

The user will appear as Pending until we accept the invitation that Google sends us by email.

Alternate Option 1 - Screen shots

For quick troubleshooting, you can email us screen shots of relevant pages in your account using a free tool like Snipboard.io.

Please do not Email your Google Account Login and Password

We never require your Google account login/password, and we will never ask you for it. Please do not send us your Google account login/password. Even if you send it, it will not work, because Google requires two-step verification which we will not be able to bypass.

NOTE: Never send any account login/password by email, because email is inherently insecure. If you have sent it by email already, be sure to change your password. Instead, if necessary, you can use our Secure Login and Password Form to send us your non-Google credentials securely.

For increased security, we store merchant account logins provided to us off-site in an encrypted password manager.

Revoking Access

To revoke access, refer to the full instructions provided by Google here: User access for Merchant Center.