Volusion Password Reset Instructions

Problem

You receive an email about your feed saying:

The Volusion store is requesting a password reset. Please reset the password, update the feed settings, and try again.

Solution

1. Go to My Account
2. Click Manage for the Volusion feed
3. Click Modify Settings
4. Open a new tab to the Volusion Store Admin, which will be at the Store Url with /admin path.
5. Enter the Username and Password from the Modify Settings page
6. Click Log In
7. On the Password Assistance page, re-enter the Username as the Email address
8. Click the Continue button
9. Solve the CAPTCHA and click Continue
10. Check your email for a Password Reset Link. If the email address is ours, we will receive the email and complete the remaining steps for you.
11. Open the link and complete the steps to create a new password
12. Enter the new password on the Modify Settings page
13. Select Daily for the Update Frequency
14. Click the Update button
15. Click Return to Manage Feed
16. Click the Submit button to resubmit the feed immediately